Terms of Use
These Terms of Use apply to your use of the Estates Now website and the legal and estate-related services provided by Estates Now through our website, email, telephone, post or other agreed communication methods.
The agreement is between Estates Now Pty Ltd and you, the person using our website or engaging our Services. These Terms, together with the agreed scope of Services and any applicable costs, engagement documentation or costs agreement, form the basis of our agreement where you formally engage us.
Website Information
The material published on this website is provided for general information only.
It is not legal advice tailored to your individual circumstances and should not be relied upon as a substitute for obtaining advice about your particular situation.
Australian laws and legal requirements can differ between states and territories. Information published on this website may also become outdated as laws, regulations and circumstances change.
You should obtain appropriate legal advice before making decisions based on information published on this website.
Enquiries and Legal Engagements
Submitting an enquiry through this website, by email, telephone or another communication method does not by itself create a lawyer-client relationship between you and Estates Now.
A legal engagement occurs through Estates Now’s formal engagement process, including confirmation of the agreed Services and any applicable engagement or costs documentation.
Until an engagement has been formally established, Estates Now may not be acting for you and you should not assume that a lawyer-client relationship exists.
Our Disclosure to You
Estates Now may collect, use and disclose relevant personal information where reasonably necessary to provide our Services, comply with legal and professional obligations or as described in our Privacy Policy.
Any limitations on liability will apply only to the extent permitted by applicable law.
Services and Changes
The Services we provide will be based on the scope agreed with you.
Any changes to the agreed Services or fees should be confirmed in writing where appropriate.
Estates Now may request information or documents reasonably required to assess or provide our Services.
Legal, Tax and Financial Advice
Our Services are limited to the legal services expressly agreed with you.
Unless expressly agreed otherwise, Estates Now does not provide tax, accounting, financial or investment advice.
Where tax, accounting, financial or investment issues are relevant to your circumstances, you should obtain advice from an appropriately qualified professional.
Payment and Costs
Fees and payment arrangements will depend on the Services provided and your circumstances.
Where applicable, you may be responsible for:
- Agreed professional fees
- Government or court fees
- Third-party charges
- Other authorised disbursements or expenses
The applicable fees and payment arrangements will be communicated to you before or during the engagement as required.
Any website pricing is general information only and does not necessarily represent the final cost of your matter. The applicable scope, exclusions, disbursements and legal costs will be confirmed before engagement and documented in the applicable costs disclosure and/or costs agreement.
Trust Account
Where funds are received into a trust account in connection with your matter, those funds will be handled in accordance with applicable legal and professional requirements.
Relevant trust transactions will be recorded and dealt with as required by law.
Keeping Your Documents
Estates Now may retain documents and records relating to your matter for the period required by law or applicable professional obligations.
Where permitted, documents may be securely destroyed after the relevant retention period.
Ending Our Services
Estates Now may end or decline to continue an engagement where permitted by law and professional obligations, including circumstances involving:
- Outstanding fees or required payments
- Failure to provide necessary information or instructions
- Lack of reasonable cooperation
- A conflict of interest
- Professional or ethical requirements
- Other circumstances that prevent us from appropriately continuing to act
Where reasonably practicable, we will provide appropriate notice.
You remain responsible for fees and expenses properly incurred before the engagement ends, subject to the applicable agreement.
Ending Services Yourself
You may end our engagement by providing written notice.
If you end our Services, you may remain responsible for professional fees, expenses and disbursements properly incurred up to the date of termination, subject to your agreement with us and applicable law.
Documents and Funds
Any rights Estates Now may have regarding documents, funds or property held in connection with your matter will be exercised only to the extent permitted by applicable law and professional obligations.
Privacy
We collect and use personal information as necessary to provide our Services and manage your matter.
Your information will be handled in accordance with our Privacy Policy and applicable Australian privacy laws.
Depending on your matter, information may need to be shared with courts, government authorities, professional advisers, financial institutions, service providers or other relevant organisations where permitted or required.
We may also collect, use and verify identification and other information where necessary to comply with our legal, professional, anti-money laundering and counter-terrorism financing obligations.
Electronic Communications
We may communicate with you and exchange documents electronically, including by email and through online systems.
Electronic communications may involve risks such as interception, delay, non-delivery or technical issues. We will take reasonable steps to use appropriate safeguards when communicating electronically.
Third-Party Websites and Links
Our website may contain links to third-party websites, resources or services.
These links are provided for convenience or general information only. Third-party websites operate independently from Estates Now and may have their own terms, conditions and privacy practices.
Estates Now does not control and is not responsible for the content, availability or privacy practices of third-party websites.
Governing Law
These Terms are governed by the laws of Victoria, Australia, unless another jurisdiction applies by law.
Your Responsibilities
To help us provide our Services effectively, you agree to:
- Provide accurate and complete information relevant to your matter.
- Inform us of relevant changes to your circumstances.
- Respond to reasonable requests and provide required documents.
- Cooperate with us throughout the engagement.
- Pay agreed fees and authorised costs when they become due.
Contact Estates Now
If you have questions about these Terms or require further information, please contact Estates Now using the contact details provided on our website.
Estates Now Pty Ltd
ABN: 89 689 092 751
ACN: 689 092 751
Email: info@estatesnow.com.au
Last Updated: 27 August 2026